Refund Policy

Last Updated: January 11, 2026

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Thank you for choosing to book a sound bath or wellness service. I aim to provide a relaxing, professional experience for every participant. Please review the refund and cancellation guidelines below.

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1. Individual Sessions (Virtual or In-Person)

• Cancellations made at least 24 hours before the session are eligible for a full refund or a one-time reschedule.

• Cancellations made less than 24 hours before the session are not eligible for a refund.

• No-shows are nonrefundable.

 

2. Group Sessions, Classes & Workshops

• Cancellations 48 hours before the event qualify for a full refund or transfer to another event if available.

• Cancellations within 48 hours of a group session are nonrefundable due to reserved space and preparation costs.

 

3. Private Group Bookings / Corporate Wellness Events

• A deposit may be required to secure the date.

• Deposits are nonrefundable, but may be transferable to another date if requested at least 7 days in advance.

• Cancellations with fewer than 7 days’ notice are not refundable due to planning and facility commitments.

 

4. Special Events & Collaborations

For retreats, conferences, or events co-hosted with partners, refund policies may vary based on venue, contracts, or third-party guidelines. Details will be outlined at registration.

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5. How to Request a Refund

Please email info@mosiwellnessllc.com with your name, purchase details, and reason for the request. Eligible refunds will be processed to your original payment method.

 

6. Exceptions

I reserve the right to make case-by-case exceptions in the event of emergencies or extenuating circumstances.